Shipping & Returns
SHIPMENTS
Free standard delivery to mainland Spain!!
The online store https://chiaramia.com offers FREE SHIPPING with standard delivery in mainland Spain within a maximum of 3 working days. Delivery times are estimated from the time your order is shipped.
COUNTRIES WHERE WE SHIP
Spain (mainland and islands), Austria, Azores, Bulgaria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Holland, Hungary, Ireland, Northern Ireland, Italy (and islands), Latvia, Lithuania, Luxembourg, Madeira, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain (mainland and islands) and Sweden.
EXCHANGE AND RETURN POLICY
https://chiaramia.com offers a period of 30 days from receipt of the item for exchanges and returns.
In case of return, the refund will be made to the original payment method within a maximum period of 15 days. Proof of payment will be required for processing, as well as a document of ownership of the account in the name of the customer. Shipping charges are non-refundable.
HOW TO MAKE EXCHANGES AND RETURNS:
ONLINE
In case you wish to return the item purchased in www.chiaramia.com, you must fill in the details of the RETURNS section in the footer of this online store, or contact us by sending us an email to chiaramia.shop@gmail.com and we will tell you how to proceed.
Products purchased online can be exchanged or returned at our store C/ Nueva 3, Marbella, Malaga, Spain.
Orders placed before 12:00 (Spanish time) are prepared and shipped the same day. They are shipped within 24 hours, except holidays in Spain.
IN STORE
Products purchased online can be exchanged or returned at our store in Marbella C/ Nueva 3, Malaga, Spain.
Orders placed before 12:00 (Spain time) are prepared and shipped on the same day. From 12:00 (Spain time) orders are shipped within 24 hours, except public holidays in Spain.
CONDITIONS:
All items must be delivered in perfect condition, unused and wrapped in their original packaging with all related accessories (belts, bag handles, etc.)
Products purchased in our physical store can only be exchanged or returned at the Marbella store C/ Nueva 3.